Hi Allyson, Did you manually add rows for the last 6 in your GradeBook? It might be best to share your GradeBook with help.desk@gdevapps.com to fix the issue.

Please see: https://docs.google.com/document/d/1vjguVFjwm3tM6DE_AxNO8NNskKaHeYD_QyFM-lxuqDg/edit#heading=h.jlpse93wexiy and: https://docs.google.com/document/d/1vjguVFjwm3tM6DE_AxNO8NNskKaHeYD_QyFM-lxuqDg/edit#bookmark=id.s21a3q7dgh80

Currently the options are: show mark (ex/9/10) and percent show mark (ex/9/10) and letter grade and percent There is no way to hide the percent column. Here is an example that shows all information: https://docs.google.com/document/d/1MdAaJ07BsB6gfYocpO3ar4YBniR6kRXQnUJz6cpNaoU/edit?usp=sharing

Hi Amy, Please send a screenshot with the error message to help.desk@gdevapps.com.

Hi Rhiannon, Please email help.desk@gdevapps.com with screenshots of the error you are receiving and someone will be able to help you.

Hello, Can you share you GradeBook with help.desk@gdevapps.com to diagnose the issue? You can also try restoring your GradeBook to an earlier version using these steps: https://support.google.com/docs/answer/190843

Hi there, Can you send an email to help.desk@gdevapps.com to investigate further.

Hi Chris, I responded via email with a solution. --Pasha

Hi there, GradeBook matches emails with Classroom, is it possible that both students have the same email in Classroom? If not, please email help.desk@gdevapps.com for further support and we can take a look at it.

Hi Michelle, I responded to you via our support system, you can check the details there.

Hi there, That looks like a temporary error but you can also try: log out of all your Google accounts clear browser cache log back into only your Google account you use GradeBook with Let us know if that fixes the issue.

Hi, trying logging out of all your Google accounts, clear the browser cache and try the initial setup. Please also use Chrome.

In the GradeBook tab, the cell is a validated cell. Google removed right click on validated cells only.

Hello there, Google removed the option to add notes via the right click, you have to use the menu item now: Insert > Note

There is an automatic reports feature that will send out reports every week however this will also include the mark breakdown as well as attendance.

Hi there, This feature is not possible in GradeBook, attendance can be included in reports but there is no automated email system for attendance.

Hi Ryan, This is sometimes caused when you are logged into multiple Google accounts. Try logging out of all your Google accounts then log back into only the account you use GradeBook with, this should fix the issue.

Google Classroom does not support assignment weights. To make GradeBook match Classroom set all your assignment weights equal to total points.

Hi Mark It appears your school board has blocked access. You will have to contact your school Google administrator to allow access to GradeBook. You can send them this link: https://support.google.com/a/answer/6089179?hl=en We currently do not offer lifetime licenses.

Hi, Can you post a screenshot of the error message you are getting?