App won't generate reports | Gdev apps
Rebecca Roe
Dec 20, 2018

App won't generate reports

None of my gradebooks are generating reports today. The system gets stuck in "preparing to generate report" and never creates the report. This issue started today. I was not having this issue yesterday.

2 comments0 replies
Gdev apps
Dec 20, 2018

Sometimes this can occur if you are logged into multiple G Suite / Gmail accounts at the same time. Please log out of all your accounts and only into the G Suite / Gmail account that you are using GradeBook with. This usually fixes the issue.

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