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    1. Support Forum
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    3. Errors importing from Google Classroom
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    G Jacklin
    Jan 8, 2019

    Errors importing from Google Classroom



    Any idea's?


    Thank you


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    Help Desk
    Jan 8, 2019

    Hello. Looks like there are some issues with students photo on the Google Server. Do you still experience this issue?

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    G Jacklin
    Jan 8, 2019

    Yes, it appears on many classrooms, but not all. The only photo's applied are by users themselves, to their google accounts.

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    Help Desk
    Jan 8, 2019

    We have released an update that should fix your issue. Please check that you have the latest version (0.51) and try it again. Let me know if the issue still occurs.

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    G Jacklin
    Jan 9, 2019

    Just tried it on 0.51. Still get this...




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    Help Desk
    Jan 9, 2019

    This is odd. On your screenshot you have a link for a document "Google Classroom Information". Can you delete this document and try one more time? You can find the document here: My Drive -> Grade Reports for Google Classroom. I apologize for the inconvenience

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    G Jacklin
    Jan 10, 2019

    Still the same I'm afraid! :-(

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    Help Desk
    Jan 10, 2019

    Can you please share the "Google Classroom Information" document with me ( help.desk@gdevapps.com )?

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    Deborah Manis
    Jan 30, 2019

    I'm getting that same error from one of my classrooms: Something went wrong: Cannot call method "getRange" of null.


    One worked, but that one won't. Trying the others now. Same students in both.

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    Deborah Manis
    Jan 30, 2019

    Out of my 5 classrooms with the same students (I have them separated by subject because of the 150 assignment limitation), 3 of them worked, but 2 of them consistently comes up with the null error when I try to import students.

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    Deborah Manis
    Jan 30, 2019

    I think I figured it out. It has something to do with the length of the classroom name. For example, my classrooms with longer names wouldn't work. When I shortened the name, it did. it didn't like: BW B9 - Main Class/Reading, but liked BW B9 Reading.

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