GdevApps_LOGO.png
youtube-subscribe-chanell-png-31.png
CONTACT US
FREE TRIAL
  • Home

  • Apps

  • Privacy

  • Refunds

  • FAQs

  • Support

  • More

    0
    1. Support Forum
    2. Support Questions
    3. Import Error
    Search
    Beverly Welch
    Sep 3, 2019

    Import Error

    I receive this error message when I try to import my gradebook from Google Classroom. I have never had this trouble until today.

    Error: Import unsuccessful: TypeError: Cannot call method "toLowerCase" of undefined.

    at gs/Classroom Import v2 (GradeBook for Google Sheets and Classroom):221 at gs/Classroom Import v2 (GradeBook for Google Sheets and Classroom):221 (updateBook_v2)

    0
    Help Desk
    Sep 3, 2019

    Hello. The new version with the fix is about to be released. Please check that you have the latest version 1.85 and try again.

    0
    Beverly Welch
    Sep 3, 2019

    I did that, but it still shows the latest version as 1.84 (updated 8/30/19).

    0
    Help Desk
    Sep 3, 2019

    @Beverly Welch The version 1.85 has not been published yet. Please, give us couple hours then check the version (should be 1.85) and test again. We apologize for the inconvenience. Thank you

    0
    Help Desk
    Sep 4, 2019

    @Beverly Welch This now has been fixed. Have you been able to test it?

    0
    Beverly Welch
    Sep 4, 2019

    YES!!! Thank you so much!

    0
    Home
    Apps
    Privacy
    Refunds
    Contact