Frequently Asked Questions

Question 1

Do you offer a free trial of your apps?

Answer

Yes! You can request a free 15-day license by clicking the FREE TRIAL button on the top right of this page. Note: Your G Suite or Gmail email that you provide on the form is only used to activate your free trial license and will never be used for marketing purposes.

Question 2

What happens to my data if I move from the free/trial version to a paid version?

Answer

You will not lose any data, everything will remain the same except with the paid version you will have access to additional features.

Question 3

Do I need a G Suite or Gmail account to use our apps?

Answer

Yes. All of our apps integrate with Google and require you to have a G Suite or a personal Gmail account.

Question 4

What happens if I switch schools and need to change my G Suite or Gmail account license?

Answer

You can change your account license email at any time! Upon purchasing you will receive an email confirmation with a link to change your account license email. This link will be active for the duration of your paid license.

Question 5

Where is my data stored?

Answer

We take security and privacy very seriously and take additional steps to ensure that your data is protected. When using our apps, all of your data is stored on your Google Apps account and is never transferred to Gdev apps or other external service. For complete details please see our privacy policy.

Question 6

What is your refund policy?

Answer

All apps* (see exceptions below) purchased from Gdev apps come with a 30 day money back no reason needed refund policy. Within 30 days of purchase, just fill out our Contact Form with your order information and we will process your refund promptly.

There are no refunds after 30 days from date of purchase.

Exceptions:
*Within 30 days of purchase, only unused text message credits will be refunded.
*After 30 days from date of purchase, all apps and text message credits are non-refundable
*Custom code, projects and district/school installations are subject to different terms and refund policy. These will be outlined in the project contract.